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Shipping & returns
Shipping
Shipping is free to US addresses. Every print is made to order: we produce it in 2–3 business days, and it then arrives in 2–5 business days in the US. Unframed prints ship rolled; framed prints ship ready to hang.
Returns and exchanges
Because every print is made to order, and most designs are one of a kind, we don’t accept returns or exchanges.
Damaged or defective prints
If your print arrives damaged or defective, email dds1024@gmail.com within 30 days of delivery with your order number and photos of the packaging and the damage. We’ll send a free replacement, usually shipped within 2–3 business days. You don’t need to send the damaged one back.
Lost packages
If your order hasn’t arrived 10 business days after it shipped, email dds1024@gmail.com and we’ll track it down or send a replacement.